Job Opportunities

Now Hiring: Part-Time Sales Associate
8–16 hrs/week to start · $17/hr
(with the possibility of more hours this fall for the right person)

To apply: Please send your resume and an introductory email to emily@moonandarrow.com

Moon+Arrow is looking for a thoughtful, enthusiastic, and experienced sales associate to join our small but mighty team. This is a part-time role with potential to grow as we move into the busier fall season.

We’re looking for someone who values great customer experiences, takes pride in their work, and connects with our mission, supporting sustainability, handmade goods, and ethical makers from near and far.

In this role, you'll:

  • Greet every visitor with warmth and intention

  • Offer product knowledge and support that feels personal, never pushy

  • Keep the shop looking beautiful, tidy, styled, and welcoming

  • Help pack online orders with care

  • Assist with merchandising and inventory on occasion

  • Handle opening/closing duties and serve as keyholder

This is a weekend-heavy position. You must be available to work Saturdays and/or Sundays and be open to working the days leading up to major holidays, including:

  • The day before Thanksgiving

  • Black Friday

  • Small Business Saturday

  • Christmas Eve

We’re looking for someone who:

  • Brings kindness and calm energy to the space

  • Is proactive, dependable, and works well both independently and as part of a team

  • Communicates clearly with coworkers and customers

  • Can stay organized and flexible in a sometimes fast-paced environment

  • Has product knowledge and interest in sustainable fashion, apothecary, home goods, and handmade jewelry

  • Is comfortable standing for long periods and occasionally lifting up to 40 lbs

Retail experience is highly preferred.
This job involves a lot of thoughtful presence and responsibility, we’re looking for someone who really wants to be here.

(PAUSED) 
Creative Merchandiser/Sales associate

Location: Philadelphia, PA
Pay Rate: Starting at $20/hr based on experience 
To apply: Please send your resume along with examples of your creative work (portfolio, decks, mood boards, or other relevant materials) We’re excited to see your vision and style!

About Moon+Arrow:

Moon+Arrow is a thoughtfully curated boutique dedicated to sustainability, handmade craftsmanship, and community connection. We showcase ethically made goods, handcrafted jewelry, home décor, and apparel while fostering meaningful community experiences through creative merchandising, events, and collaborations with fellow small businesses.

Position Overview:

We are seeking a Creative Merchandising Specialist to bring our brand vision to life through engaging in-store displays, window installations, and customer service. This role is ideal for someone with a keen eye for design, a passion for storytelling through merchandising, and strong retail experience with the confidence to drive sales. The right candidate will be both a visual merchandiser and an exceptional sales associate, someone who naturally connects with customers, anticipates their needs, and confidently closes sales while maintaining Moon+Arrow’s warm and welcoming environment.

Responsibilities:


Visual Merchandising and Store Layout: 

  • Work in tandem with assistant buyer to design and execute creative product displays that align with Moon+Arrow’s seasonal themes and incoming product.

  • Ensure the store layout encourages intuitive customer flow and product discovery.

  • Refresh merchandising regularly to maintain an inspiring atmosphere and optimize sales.

  • Curate seasonal gift wrapping and consider the whole customer journey from shopping, product, to purchase. 

Storytelling & Brand Representation:

  • Highlight artisan brands, handmade products, and sustainable goods through thoughtful signage and product pairings.

  • Craft compelling narratives for in-store displays that enhance customer engagement.

  • Educate customers on brand story and key details/facts. 

  • Ability to adapt to Moon+Arrow’s aesthetic, with a deep understanding of M+A’s brand voice, vision, and mission. 

Sales & Customer Engagement:

  • Deliver an exceptional in-store experience through engaging, personalized customer service.

  • Build relationships with customers, share product stories, and confidently guide them to purchases.

  • Meet and exceed sales goals by identifying opportunities to upsell and cross-sell.

  • Stay knowledgeable about all products, artisans, and sustainability practices to educate and inspire shoppers.

Operational & Maintenance Tasks:

  • Responsible for tidying back stock and inventory areas while using creative organizational solutions.

  • Keep sales floor areas tidy, well-stocked, and visually appealing.

  • Work closely with the whole team to ensure inventory is being displayed and restocked consistently and effectively. 

  • Design window displays seasonally to attract foot traffic. 

Qualifications:

  1. Visual arts expertise whether that is through formal education a BFA in visual arts or equivalent experience in retail merchandising, installation art, etc. Strong sense of design, color, and composition.

  2. Retail experience with a proven sales record, specialty store experience preferred.

  3. A passion for sustainability, handmade goods, and independent makers. 

  4. Comfortable lifting at least 40 pounds regularly. 

Perks & Benefits:

40% off Employee discount on Moon+Arrow’s curated selection of artisan goods.
Opportunities to collaborate with artists, makers, and the creative community.
A dynamic, supportive work environment where creativity and sales skills are equally valued.
Flexible scheduling for the right candidate. 

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